Weekly SaaS Digest #42 — The Pricing Problem
Extracted Problems (12)
Notion's unexpected price increase frustrates users.
Notion has increased its team subscription price from $8 to $12 per month without prior notice, causing frustration among users who are now seeking alternatives that offer stable pricing.
Figma's performance issues with large files frustrate designers.
Designers using Figma experience slow loading times and frequent crashes when working with files that exceed 200 frames, hindering their workflow and productivity.
Lack of integrated tool for project management and technical documentation.
Developers are seeking a tool that combines project management and technical documentation functionalities, as they currently have to switch between multiple tools like Jira, Confluence, and Slack.
Integration issues cause significant time loss for teams.
Teams are losing an average of 4 hours per week due to manual data transfer between different tools, highlighting a significant inefficiency in current integration solutions.
Stripe's dashboard is not user-friendly for non-technical finance teams.
While Stripe's APIs are praised, its reporting dashboard is considered unusable by non-technical finance teams, forcing them to seek alternative solutions.
High cost of Intercom for early-stage startups.
Intercom is perceived as too expensive for early-stage startups, leading to a demand for more affordable customer support tools with integrated AI capabilities.
Unexpected price increase for Notion's team subscription.
Notion has increased its team subscription price from $8 to $12 per month without prior notice, causing frustration among users who are now seeking alternatives that offer stable pricing.
Figma's performance issues with large files.
Designers using Figma experience frustration due to long loading times and frequent crashes when working with files that exceed 200 frames, impacting their workflow efficiency.
Lack of integrated tool for project management and technical documentation.
Developers are seeking a tool that combines project management and technical documentation functionalities to avoid switching between multiple platforms like Jira, Confluence, and Slack.
Time wasted on manual data integration between tools.
Teams are losing an average of 4 hours per week due to the lack of seamless integration between their tools, resulting in manual data transfer tasks.
Stripe's dashboard is not user-friendly for non-technical finance teams.
While Stripe's APIs are praised, its reporting dashboard is difficult for non-technical finance teams to use, leading to inefficiencies.
High cost of Intercom for early-stage startups.
Early-stage startups find Intercom too expensive for their budget, indicating a need for more affordable customer support tools with integrated AI.
Newsletter Content
Bonjour à tous, Cette semaine, plusieurs lecteurs nous ont écrit pour se plaindre des augmentations de prix chez Notion. Un abonnement team est passé de 8$ à 12$ par mois sans préavis. "Je cherche désespérément une alternative à Notion qui ne change pas ses tarifs tous les six mois" nous écrit Julie, freelance à Lyon. Côté outils, Figma continue de frustrer les designers avec des temps de chargement sur les gros fichiers. Certains rapportent des crashs systématiques au-delà de 200 frames. Un développeur nous demande : "Est-ce qu il existe un outil qui combine gestion de projet et documentation technique sans devoir jongler entre Jira, Confluence et Slack ?" Le problème de l intégration reste le point noir de 2025. Les équipes perdent en moyenne 4h par semaine à copier-coller des données entre leurs outils. Plusieurs startups nous ont signalé que les API de Stripe sont excellentes mais que le dashboard de reporting est inutilisable pour les équipes finance non-techniques. En attendant, certains bricolent des solutions avec Zapier et Google Sheets — un workaround qui montre bien le manque d outils adaptés. On note aussi une demande croissante pour des outils de support client avec IA intégrée. "Intercom est trop cher pour une startup early-stage" résume bien le sentiment général. À la semaine prochaine, Marc